GOLF TECHNOLOGY SOLUTIONS

FAQs

FREQUENTLY ASKED QUESTIONS

 

This section is here to walk you through the most frequently asked questions about ordering with us.

Whether you’re new to luxury Saunas or looking to add to your existing home spa design, this guide covers all you need to know regarding shipment, materials, pricing and more.

 

What sets us apart from the competition?

We are simply second to none when it comes to quality. Our Saunas are designed directly each piece is hand crafted bespoke to each individual. Here at SupaSauna our factory network and exclusive access means that we maintain quality control whilst being able to deliver with efficiency worldwide. We bring traditional craftsmanship and modern designs to deliver exceptional results that meet each client’s vision.

Where are your Saunas made?

All our pieces are bespoke design pieces, crafted, and finished in our worldwide factory network. We have saunas made in America, Finland, Switzerland, China and the United Kingdom.

Do you have a showroom?

No, we are an E-Tailer specialising in high end and premium saunas. Every order is manufactured directly for each customer. Items come certified with a quality control guarantee worldwide.

How do I start an order?

Simple add an item to cart and proceed to check out. Or send us any custom specifications and a link to the item you would like to purchase and our team will be in touch to assist your requirements

What materials do you specialise in?

ith an exclusive network we use red cedar, hemlock and other naturally and ethically sourced materials for all our saunas.

How is pricing determined for custom specifications?

Pricing is based on several factors, including the complexity of the design, the materials selected, the quality of materials used, and the skill involved. 

How long does it take to craft and deliver?

We state a lead time of 7-15 days with a 14 day returns policy. Our pieces are crafted for every customer.

Do your finished pieces come with warranty?

Our factory network are committed to addressing issues promptly. We cover a warranty period of 1-3 years stated specifically for each of our products, please see our product specification sections. 

How will my order be delivered?

Completed pieces are securely packaged and shipped via insured courier services. Tracking information will be provided upon dispatch.

 

For further questions please contact us at info@supasauna.co.uk for assistance and a member of our team will be in touch.


2017

Where we started

Welcome to our circle. We started as an online general store selling trending products on eBay. Our winning product was magnetic socks which helped us transition into online store development, this meant we needed to learn how to leverage Facebook ads for showcasing our brand and products to generate interest.

2020

Growth & Development

Our interest in web development and Facebook ads lead us to shopify, far removed from our general store days on eBay. Our niche interest in Saunas moved us away from online marketplaces and our parent company where we built our network. We were able to transition into a sole trader for luxury state of the art sauna products and outdoor recreation.

2023

More Than a Brand

Part of our network led us to establishing an accredited platform for our brand. This creates opportunities for us to grow and develop to get our name out there. We benefit from press pass access for products demos, news related to our niche or showcases. This acts as a bridge for Golf Tech offering a unique infrastructure for partnerships behind the scenes. 

2025

Golf Tech.

We are Golf Tech. We are your one stop Golf shop for technology. We believe state of the art facilities should be made easy to select and available to everyone.

We enable various price points and proud to say our quality control is second to none in the market worldwide. We can ensure consistency and world class standards every order.

DIRECT TO YOUR DOOR

Globally Certified & FREE UK Delivery

We are compliant for shipping worldwide and offer FREE delivery nationwide.

  • STATE OF THE ART

    Real ball flight accuracy, club data tracking, ultra realistic courses with moving swing plate technology.

  • PERFORMANCE

    Engineer your game to peak performance using state of the art training and recovery facilities at home.

  • HEALTH

    The first Golf brand to bring recovery solutions and technology together. Your online health club to enhance your game.

URBAN

Our founders are from a generation of social media and the internet. Taking inspiration from top brands and classic names we have been drawn to quality, improvement, creation and customisation for customers.

VISION

Operating from our modest beginnings on eBay we are humbled to be involved in an industry that cultivates skills and teachings passed down through generations.

TRUST

Our partners have been in the industry for years enabling us to deliver standards second to none direct to our consumers every time. Our concept brings a unique blend of exclusivity and consistency.

MEDIA

Our brand has press pass access which we use to for networking to feature our products, gain new contacts and showcase our distribution network for more opportunities.

All our web development, marketing and still image photography is done in house.

WORLDTIER

We only deal with premium brands and manufactures. Quality is consistency, this is the epicentre of our core values.